What is your return policy?

We offer a 30-day return policy, meaning you have 30 days from the date your order is delivered to request a return.

To be eligible, items must be:

• Unworn and unused
• In original condition
• With all tags attached
• In original packaging

For full details, please refer to our Return & Refund Policy.

How do I start a return?

To initiate a return, please contact us at:
Email: info@fembra.shop

Include your order number and reason for return. If approved, we will provide detailed return instructions.

Please note:
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Do you offer free shipping?

Yes. We offer free standard shipping on all orders within the France, with no minimum purchase required.

All shipping costs are clearly displayed at checkout.

Do you ship internationally?

At this time, Fembra ships within the France only.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your delivery status in real time.

What payment methods do you accept?

We accept secure payments via:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Maestro
• Shop Pay

All payments are processed securely through trusted payment providers.

CONTACT INFORMATION

Support: 10 AM–8 PM/Monday-Friday
Business Name: Fembra
Phone Number: +33 4 88 93 40 00
Business Mail: info@fembra.shop
Business Address: 40 Bd Haussmann, 75009 Paris, France.